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Privacy Policy

Short version: LearnPlayVerse collects and processes information that is necessary to provide account authentication, learning features, cloud synchronization, optional AI-assisted features, security, and advertising or rewarded features where enabled. Some learning data may remain stored locally on your device, especially when you use the application as a guest. We do not sell your personal information.

1. Who we are

This Privacy Policy explains how LearnPlayVerse ("LearnPlayVerse", "we", "us", or "our") handles information when you use LearnPlayVerse applications, websites, and related services (collectively, the "Services").

LearnPlayVerse provides educational applications and learning services, including language-learning applications and AI-assisted learning features.

Website: https://learnplayverse.com

Privacy and support contact: learnplay.platform@gmail.com

This email address is used for privacy questions, account-deletion requests, and general support.

2. Information we collect and process

The information processed by LearnPlayVerse depends on whether you use the application as a guest or sign in to a LearnPlayVerse account, and on which features you use.

Category Examples Purpose
Account information Firebase user ID, email address associated with the authentication provider, display name, authentication provider, email-verification status, and account-related timestamps. Account creation, authentication, account recovery, account management and synchronization.
Learning data Learning progress, grammar or other learning content, review status, quiz and practice results, study-plan information, notes, preferences, and other learning activity that you choose to save. Provide learning features, maintain progress, synchronize supported learning data and personalize learning activities.
Guest and local data Learning progress, practice history, preferences and other learning information stored locally on your device while using guest mode. Allow learning features to be used without creating or signing in to an account.
AI feature data Text, questions, answers, Japanese sentences, summaries, notes, learning content or other information submitted when you explicitly use an AI-assisted feature. Generate requested explanations, corrections, exercises, feedback, summaries or other AI-assisted learning responses.
AI usage information AI usage counts, usage dates, AI credits, rewarded-access records, request identifiers and related service-entitlement information. Enforce AI usage limits, provide rewarded AI access, prevent abuse and maintain accurate usage records.
Security information Login-related timestamps, authentication provider information, security events, account-security records, abuse-prevention information and request identifiers. Protect accounts, prevent abuse, detect suspicious activity and maintain service security.
Technical information App version, operating-system information, device configuration, crash or diagnostic information, and technical information made available by the operating system or integrated services. Maintain compatibility, diagnose failures, improve reliability and operate the Services.
Advertising information Advertising identifiers and ad-related information processed by advertising services when advertising is enabled. Display and measure advertising, including optional rewarded advertisements.
Speech and microphone data Microphone input or speech-recognition information when you deliberately use a feature that requires speech recognition. Provide speech-to-text, pronunciation, listening or related learning functionality when enabled.

Passwords used for LearnPlayVerse email/password authentication are handled by Firebase Authentication. LearnPlayVerse does not store user passwords in ordinary profile or learning-data documents.

3. How we use information

We use information for purposes including:

  • Creating and authenticating LearnPlayVerse accounts.
  • Maintaining account sessions and account-management functionality.
  • Storing and synchronizing supported learning progress for signed-in users.
  • Providing learning, review, quiz and practice features.
  • Maintaining study-plan and learning-progress information.
  • Providing AI-assisted learning features when explicitly requested by the user.
  • Enforcing AI usage limits and managing AI credits or rewarded access where applicable.
  • Providing optional rewarded advertisements.
  • Preventing fraud, abuse, unauthorized access and misuse of the Services.
  • Diagnosing technical problems and improving service reliability.
  • Sending necessary account-related messages such as email verification and password-reset messages.
  • Processing account deletion requests.
  • Complying with applicable laws and valid legal requests.

AI-assisted learning features

Some LearnPlayVerse applications provide optional AI-assisted learning features.

When you explicitly use an AI feature, the information necessary to process your request may be transmitted securely from the application to our backend service and then to the applicable AI service provider.

Depending on the feature, this information may include learning questions, Japanese sentences, answers, summaries, notes, grammar information or other content necessary to generate the requested response.

AI requests are processed through our backend service. AI service credentials are not intentionally exposed directly in the mobile application.

You should not submit passwords, authentication codes, payment-card numbers, government identification numbers, or other highly sensitive personal information to an AI feature.

AI-generated content may contain errors and is provided for educational purposes. It should not be considered professional, legal, medical or financial advice.

AI usage limits and rewarded features

Certain AI features may have daily or other usage limits. Where available, users may voluntarily watch a rewarded advertisement to receive additional AI access or another in-app benefit.

We may maintain usage and reward records to enforce applicable limits, prevent abuse and ensure that rewards are granted correctly.

Local learning data

LearnPlayVerse applications may provide guest functionality that allows users to study without creating an account.

Learning information created in guest mode may be stored only in the application's local database on the device. Such information is not automatically uploaded to our servers solely because it exists on the device.

Clearing the application's storage or uninstalling the application may remove locally stored learning data.

Cloud synchronization

When you sign in to a supported LearnPlayVerse account, selected account and learning information may be stored using our cloud services so that supported features can synchronize your learning state across devices.

4. How information is shared

We do not sell your personal information.

We may make information available to service providers when reasonably necessary to provide, secure, maintain or improve the Services, process a feature you explicitly request, or comply with applicable law.

Service / provider Purpose
Firebase Authentication Account creation, sign-in, email verification, password recovery and authentication.
Firebase / Google Cloud Cloud database, backend services, authentication infrastructure, security and service operation.
Google Sign-In Authentication when you choose Google sign-in.
AI service provider Process AI requests when you explicitly use an AI-assisted feature.
Google AdMob Display and measure advertisements, including rewarded advertisements where enabled.
Speech-recognition services Process speech input when a learning feature uses speech recognition.

We may also disclose information when required by law, legal process, court order or governmental request, or when reasonably necessary to protect users, the public, our rights or the security of the Services.

Third-party services operate under their own privacy policies and terms. Their processing of information is therefore also subject to their applicable policies.

5. Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure or destruction.

Depending on the applicable feature, security measures may include encrypted network communication, Firebase Authentication, server-side authorization, access-controlled cloud data, application-abuse protections and server-side processing of sensitive service operations.

No internet-connected service can guarantee absolute security. Users are responsible for protecting their devices and authentication credentials.

6. Data retention

We retain information for as long as reasonably necessary to provide the Services, maintain account and service security, provide learning functionality, enforce usage limits, prevent abuse, resolve disputes and comply with legal obligations.

Different categories of information may have different retention periods.

When an account is deleted, we initiate deletion of the account and associated user data under our control, subject to limited information that may need to be retained for security, fraud prevention, legal compliance, dispute resolution or other lawful purposes.

Learning data stored only on your device may remain until you clear the application's storage or uninstall the application.

7. Account and data deletion

Account deletion is permanent after the deletion process is completed. Signing out or uninstalling the application is not necessarily the same as deleting your LearnPlayVerse account.

If you have a LearnPlayVerse account, you can request deletion using the account-deletion functionality provided by the applicable application or through the account-deletion web page associated with this Privacy Policy. Open the account deletion page to submit a request online.

You may also request deletion by contacting:

learnplay.platform@gmail.com

Please use the subject LearnPlayVerse Account Deletion when contacting us by email.

We may require reasonable verification of account ownership before processing a deletion request in order to prevent unauthorized deletion of another user's account.

After a deletion request is completed, we aim to delete the associated Firebase Authentication account and applicable user information and learning data under our control.

Certain limited information may be retained when necessary for security, fraud prevention, abuse prevention, legal compliance, accounting requirements, dispute resolution, or to establish, exercise or defend legal claims.

Data stored solely on your device may not be removed by server-side account deletion. You may need to clear the application's local storage or uninstall the application to remove remaining local data.

Deleting your LearnPlayVerse account does not delete your separate Google account or any other third-party account used to authenticate with LearnPlayVerse.

8. Your choices and rights

Depending on your location and applicable law, you may have rights to:

  • request access to personal information we hold about you;
  • request correction of inaccurate information;
  • request deletion of your LearnPlayVerse account and associated information;
  • object to or restrict certain processing where applicable;
  • withdraw consent where processing is based on consent;
  • request information about applicable third-party processing.

To exercise an applicable right, contact us at:

learnplay.platform@gmail.com

We may request information reasonably necessary to verify your identity or account ownership before fulfilling a request.

Advertising choices

LearnPlayVerse may use Google AdMob to display advertisements, including optional rewarded advertisements.

Depending on your location, applicable law and device settings, advertising services may process advertising identifiers and information related to advertising delivery, measurement and interaction.

Where legally required, applicable consent mechanisms may be used before personalized advertising or related processing.

9. Children's privacy

LearnPlayVerse provides educational applications, including language-learning applications. Individual applications may have different target-audience settings and age requirements.

We do not knowingly request or collect more personal information from children than is reasonably necessary for the applicable service.

If an application is directed to children or includes children in its target audience, applicable Google Play Families requirements and relevant child-privacy laws will apply.

Parents or legal guardians who have questions about information associated with a child may contact us at:

learnplay.platform@gmail.com

10. International processing

LearnPlayVerse and its service providers may process information in countries other than the country where you live.

This may occur because LearnPlayVerse uses cloud, authentication, AI, advertising and other technology providers that may operate infrastructure in multiple countries.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

11. Changes to this Privacy Policy

We may update this Privacy Policy when our Services, technologies, data practices or legal requirements change.

The latest version will be posted on this page with an updated "Last updated" date.

If a material change requires additional notice or consent under applicable law, we will provide appropriate notice or obtain consent where required.

12. Contact

For privacy questions, account-deletion requests, data requests or general support, contact:

learnplay.platform@gmail.com

Website: https://learnplayverse.com

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